State Farm® Insurance Agent Doug Marrinson

"We recently moved from Florida and we could not have chosen a better agent . Doug Morrison is so efficient and organized. When we met him at his office for the first time, he had all of our polices ready for us. Moving can be stressful with the many things to do but Doug made transferring our policies so easy. So glad we chose him as our agent."

"Doug Marrinson has been my Agent for several years but I have never really needed him very much. When I had any sort of issue his office staff could take care of it very well. Sherry is very knowledgeable and has always been a huge help, as well as the young gentlemen also working there. Recently our vehicle broke down In the road during rush hour traffic. We called State Farm for a tow and left the key in the vehicle for the tow truck driver and went home to wait for our vehicle. (wheel fell off and couldn’t move from roadway). My husband and I found out later in the evening that our vehicle was involved in an accident and was taken to an impound yard. We cancelled our tow with State Farm and later called Doug’s office to advise them of our situation. Sherry was very helpful and advised us to obtain the police report and file our claim with the at fault party. It took over a week to get the report and the at fault party’s information was inaccurate making it impossible for my claim to be filed. I immediately called Doug’s office late in the afternoon but Sherry was not in. The young gentleman that answered my call took my situation very seriously and asked me to hold while he informed Doug. Thankfully I not only have an excellent Marrinson staff to rely upon, but also an Awesome Agent! Doug took my call and was ready to help! Thank you Doug Marrinson for taking the lead and not only finding and providing me with the correct information, but for filing my claim with the at fault’s insurance company and handling follow up with their insurance adjusters, all in less than 24 hours! That’s what I call going Over and Above!!! Like a Good Neighbor Mr. Marrinson, YOU were there! Sincerely, The Foster’s"

"Big kudos to Doug Marrinson Insurance, to both Doug himself and Sherry Houston! I had a buy-this-car offer come up that I could not let pass me by, but I was leaving the state for a 2 - 3 week journey so I needed insurance FAST! Sherry replied very quickly to my inquiry and guided me through some processes I needed to follow to ensure my existing motorcycle insurance could also be under Doug Marrinson along with a new automotive (car) policy. Doug quickly sent me a couple of options for insurance and spoke with me on the phone during his busy day to answer some questions and edit the auto policy. He made payment fast and easy and within an hour I had the insurance needed to go register my new vehicle! Doug also took the time to explain a few options I had if for some reason the Dept of Transportation office did not accept the title (the previous owner had not written their name on the back of the title exactly as it appeared on the front, which is justification to refuse registration of the vehicle). Thanks to Sherry and Doug I felt confident that I could march into the DOT office and register the vehicle and, if something went sideways, they could quickly guide me through additional steps to get registered. Keep in mind they did all this with a multi-state, multi-week driving vacation looming within a couple of days! Kudos to Doug and Sherry! Exceptional service! Highly recommend!"

"I greatly appreciated the time and attention they used in helping me resolve my coverage issue. The agent in particular that personified this was Felicia Murdock. She not only made me feel like my issue was important, but took the time to see it threw to the end. I'd recommend her to anyone in need of an agent"

"Love this company and branch in particular, been with them for years. Sherry Houston and Felicia Murdock both have gone above and beyond to make sure I was taken care of. Very efficient and always make sure I get the best rate possible. Would give them 10 stars if I could:)"

"I was with another insurance company for a little over 20 years. However, when my son received his driver's license the premium sky rocketed. I reluctantly stopped into this State Farm agency and began my search for a better price. Well what I ended up getting was a FANTASTIC experience with everyone in the office. I met with Felicia and she was excellent in explaining everything and working with me to do an 'apple to apple' comparison. Hands-down State Farm won me over not only because of their price but because of this office. Doug, Felicia, and I believe Sherry (sorry I am not sure on the name) are great folks to work with. I now love having a local agencies that I can actually stop in and talk with vs. email, web, or phone. I highly suggest you move your business to these folks...you won't be unhappy."

"I had a horrible accident that totaled my Dodge Ram 2500 pickup. Rather than make me wait on the "at-fault-driver's" insurance to process my claim, Doug processed my claim for my truck by using my collision coverage through State Farm. He was very helpful at every turn, including providing his cell phone number, and he answered my calls on the weekend even when he was at his son's baseball game on Saturday. I have been a State Farm customer for over 50 years in several locations having lived all across the US, and Doug is by far the best insurance agent I have ever had. He has earned my business for life."

"Sherry Houston is a talented insurance agent. When I called her today, I didn’t know if my wife and I would be staying with State Farm. I really hadn’t made my mind up yet. Her professionalism, positive tone, understanding, and quick responses keep us in there. Not to mention, she was able to get us to an excellent rate. Leaving State Farm would put us in a situation where we would have to wonder if we'd find someone else who is comparable. There's nothing like the original. Sherry's Awesome!! #MyStateFarmAgent"

"Doug and his staff are both personable and professional, helpful and trustworthy. Doug spends time trying to find ways to help our family save money while offering the best insurance around in State Farm. State Farm is lucky to have Doug representing their brand and he should be their next commercial. 😊"

"I have been associated with State farm for years , I've used both there auto Insurance and property insurance . Ms. Sherry Houston epitomizes professionalism. She has assisted me and has consistently displayed unmatched customer service skills . I must reveal that I recently retired and my financial budget has literally decreased and my state farm premium increased , this caused me to seek cheaper insurance unsuccessfully! Ms. Houston is the reason I remained with state farm . She is a top shelf representative that you can trust she reminds you of family. Because of her I have and will recommend state farm insurance to family and friends."